Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
In an effort to streamline provider termination submissions to Fidelis Care, we have created a new electronic Termination Request Form for providers to use. Please use this form to submit any requests to terminate a provider from a TIN. In order to expedite the changes requested, all fields on the form are required. If not complete, the request will be delayed.
Once completed, the form can be submitted electronically to SMProviderAttestationUpdates@fideliscare.org. In the subject line of the email, please enter Termination Request for "Your Provider/Group Name" in "Your County" (i.e. Termination Request for ABC Healthcare Group in Ontario County).
Please remember, provider termination notices should be submitted to Fidelis Care no later than 60-days prior to the effective date.
Please note: This form should not be used by delegated credentialing entities. Delegated groups should continue to submit termination requests through the established process.
If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Volume 10, Issue 1
Volume 10, Issue 2
Volume 10, Issue 3
Volume 10, Issue 4
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.