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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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Invitation to Fidelis Care’s February Provider Office Hours
1/30/2024 • Posted by Provider Relations

office hours

Fidelis Care will host two unique Provider Office Hours in February 2024. During the interactive Zoom sessions, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – February 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When:  Wednesday, February 7th – 9AM – 10AM
Click here to register*

 

Topic: Behavioral Health

When:  Thursday, February 29th - 3PM - 4PM
Click here to register*

 

*Attendance will be limited to the first 200 registrants for each session.

 


The Back to Basics session will include:

  • Introductions to the Provider Relations Team
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources
  • Quality and Marketing Overview

 

The Behavioral Health session will include:

  • Authorization Requirements
  • HCBS Overview
  • Claims & Billing
  • Provider Tools & Resources

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Relations Specialist.  To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.


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Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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