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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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Invitation to Fidelis Care’s August Provider Office Hours
7/31/2024 • Posted by Provider Relations

Office Hours

Fidelis Care will host three Provider Office Hours in August 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Provider Office Hours – August 2024

Topic: Back to Basics – Doing Business with Fidelis Care
When:  Thursday, August 8th – 9AM – 10AM EST
Click here to register*

 

Topic: Claims Overview

When:  Thursday, August 22nd – 3PM – 4PM EST
Click here to register*

 

Topic: Fidelis Care and Wellcare Quality Programs

When:  Wednesday, August 28th – 1PM – 2PM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Claims sessions will include:

  • Appeals Overview
  • Coordination of Benefits (COB) Information
  • Online Resources and Tools

 

The Quality session will include:

  • Supplemental Data Submission (SuDs)
  • E-Connectivity
  • CAHPS
  • APV/MWOV
  • Member Outreach Initiatives
  • Med Adherence/RXEffect Tool
  • Measure Corner: EED,BCS,COL   
  • Tip Sheet Review

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Provider Relations on our website.


Provider Bulletin Archives

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Provider Access Online

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Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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