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Invitation to Fidelis Care’s December Provider Office Hours

11/20/2025 • Posted by Provider Relations in Provider News, Provider Quality

Office Hours

Fidelis Care will host two Provider Office Hours in December 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours – December 2025

Topic: Fidelis Care – Back to Basics
When: Thursday, December 11^th – 12 PM – 1 PM EST
Click here to register*

Topic: Fidelis Care and Wellcare - Quality Programs
When: Wednesday, December 17^th – 10 AM – 11 AM EST
Click here to register*

*Attendance will be limited to the first 300 registrants for each session.

The Back to Basics session will include:

Important Updates/Information
Product Portfolio
Credentialing and Demographic Changes
Authorization Requirements
Restricted Recipient Program (RRP) Overview
Vendor Information
Claims and Billing Information
Access and Availability Standards
Provider Tools & Resources

The Quality Office Hours session will include:

Importance of Directory Information
Quality Provider Web Page
End of Year Push for Medical Records
- Fax/Email
- M365 Upload
- WellCare Provider Portal
- Remote Access to QIS
- Onsite Chart Collection
In Home Lab Screening Opportunity
Connectivity/Data Submission
- SuDS
- Bi-directional feed
- Active Dx
2025 RxEffect Bonus Program
- Priority medication adherence opportunities
2025 CoC Appointment Agenda Program
- Submit remaining Wave #6 Agendas
- Remediate Held

Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist. To find your designated representative, please click the links above.