Welcome Brokers!

Fidelis Care serves more than 1.5 million children and adults of all ages, making us one of the largest government programs-based health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 


Have a question? We're here to help: 1-877-259-8428


Statewide Contact:
Gary Galletta
Broker Relationship Manager

Brokers must go to the broker manager to obtain an application. 

Special Announcements

Metal-Level Products for 2017
Posted November 4, 2016
Fidelis Care has made some changes to our Metal-Level products effective January 1, 2017.

  • Fidelis Care will be offering Metal-Level products both on and off-exchange.
  • Fidelis Care will pay the same commission amount for sales on and off-exchange.
  • There is a specific process for enrolling in Fidelis Care off-exchange products that must be followed and all producers must be trained and sign off on the policies and procedures for off-exchange production in advance of any enrollment submission.

Please contact your Broker Manager by phone or email (click the link above) for contracting, enrollment support, product or commission information. 

Medicare Advantage and Dual Advantage Products for 2017
Posted November 4, 2016
Fidelis Care has made some changes to our Medicare Advantage products effective January 1, 2017:

  • Plan 003, Medicare Advantage Flex, is no longer available in 2017 in Dutchess, Ulster, Sullivan, Putnam, and Orange Counties
  • Plan 019, Medicare Advantage $0 Premium, has been segmented into two plans in 2017: Plan 020-001 and Plan 020-002
  • Plan 020-002 is available in 2017 in Dutchess, Ulster, Sullivan, Putnam, and Orange Counties (Plan 020-002 is not eligible for new or renewal commissions)
  • Plan 020-001 is available in 2017 in all other counties where Plan 019 was offered in 2016
  • Fidelis Care will pay the maximum CMS allowable commissions in 2017 for Plans 001, 002, 003, 017, 019 and 020-001
  • Commissions will be paid for as long as the member is active and any/all applicable premiums are paid 
  • Writing producers must remain fully trained, credentialed, and in good-standing with Fidelis Care to be eligible for commission payments

Please contact your Broker Manager by phone or email (click the link above) for contracting, enrollment support, product or commission information.

Fidelis Care Achieves 4-Star Medicare Rating
Posted October 12, 2015
Fidelis Care Medicare Advantage has been recognized as a 4-star plan by the Centers for Medicare and Medicaid Services (CMS). The high rating is based on the quality of care and services provided to members. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next. To determine Star Ratings, Medicare studies 48 measures related to quality, member satisfaction, and other measures. 

Broker Tips: Helping Your Members Make Their First Payment 
Posted May 28, 2014 
Fidelis Care members who have signed up for a metal-level product through NY State of Health will need to make their first payment in order to activate their coverage. As a broker, you can help your members make their first payment by sharing this link with them: http://www.fideliscare.org/products/nystateofhealthmembers.aspx or by clicking the green "Welcome NY State of Health Members" button on the fideliscare.org homepage.

Updated Brokers Materials
Posted March 26, 2014
Updated Broker materials are now available on the Broker Resources page.