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Diversity, Equity, and Inclusion (DEI)

Fidelis Care is committed to providing culturally sensitive healthcare that acknowledges the diversity of the communities we serve across New York State. Fidelis Care works closely with providers and community organizations, leveraging our resources and expertise to ensure culturally sensitive healthcare for all. 


Asian American and Native Hawaiian/Pacific Island Heritage Month

Fidelis Care, along with our providers and community partners, celebrates the achievements and contributions of Asian American, Native Hawaiians, and Pacific Islanders, especially in the healthcare field.

A Focus on Quality and Culturally Sensitive Healthcare

Improving Health Literacy

Embracing Culture, Tradition, and History

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DEI in the Workplace

Fidelis Care prioritizes diversity, equity, and inclusion by recruiting individuals from diverse backgrounds. We foster a workspace that values and benefits from unique perspectives and experiences. 

Fidelis Care Workforce at a Glance

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Strong Community Partnerships and Engagement

Fidelis Care works with community partners to address health disparities, drive health equity, and to foster a workforce that mirrors the diverse demographics of the communities we serve across New York State. 

Diversity, Equity, and Inclusion (DEI) Council

Council Vision Statement

At Fidelis Care, we recognize that providing healthcare that acknowledges the demographic diversity of the communities we serve requires a workplace that values diversity, equity, and inclusion. Our Diversity, Equity, and Inclusion (DEI) Council is dedicated to fostering a work environment that mirrors this diversity, thus promoting a more inclusive, engaging, and innovative work environment.

DEI Council Co-Chairs

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Michael Coppa

“I am excited to serve as Co-chair and to work with the team to drive our DEI goals forward and engage the Fidelis Care community at large.” - Michael Coppa

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Michael Coppa, Senior Director, Chief of Staff, has been a part of the DEI Council since its inception in 2020. Michael originally joined Fidelis Care in 2016 as the Director of Product Development. He then transitioned to the Information Technology Department, where he held leadership responsibilities for the Payment Integrity and Population Health & Clinical Operations product teams. Michael also served as the Chief of Staff to the SVP for Enterprise Business Platform. Prior to joining Fidelis Care, Michael worked for the nation's largest public hospital system in the City of New York, in various leadership roles in Social Work and Information Technology. Michael holds a bachelor’s degree in social work, as well as master’s degrees in social work and public administration. He currently lives with his husband, Adrid, in Bay Ridge, Brooklyn and is an avid runner, training for various races in his spare time.


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Joenny Mora

“As one of the original DEI members, I know firsthand how much of a priority Diversity, Equity, and Inclusion are to the organization. As Co-chair, I look forward to enhancing our work, commitment, and evolution within this space.” - Joenny Mora

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Joenny Mora joined Fidelis Care in 2007 as a Marketing Representative and currently holds the role of Director, Sales & Marketing. In this role, he supports the continued fulfillment of Fidelis Care's mission. Formally, he also served as Co-Sponsor for CODE’s Recognition & Appreciation Subcommittee.  His achievements include completing the Fidelis Care’s Accelerated Leadership Experience (ALE) and the McKinsey Academy Management Accelerator Program.  As a husband and father of two school-age children, Joenny enjoys spending his free time with his family and supporting the development of his children. Joenny also enjoys traveling and learning about other cultures. He believes traveling supports learning, self-reflection, and overall growth.

 

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Staff Education on DEI

Our DEI Council prioritizes education and understanding through regular communication and activities that encourage increased engagement at all levels of the organization. We continuously learn from the communities we serve and highlight the life-changing impact these efforts bring to those we serve.

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Employee Inclusion Groups

The DEI Council regularly encourage s employees to participate in the Employee Inclusion Groups (EIGs). These groups help to improve the overall company culture and create a more inclusive, equitable, and supportive environment for our staff. Through the EIGs, employees can continue to engage in discussions and education on topics related to diversity, culture, and inclusion.

The EIGs offer various resources and opportunities for those with disabilities and their caregivers, veterans and their families, LGBTQ+ employees and their allies, women, and employees from all racial and ethnic backgrounds.

 

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 More DEI News:


Fidelis Care and Rethink Food Join with Essen Health Care to Provide Free Meals, COVID Testing for Bronx Communities

 

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Over 2,400 Meals to be Distributed over Four Weeks this Holiday Season


December 17, 2020 -- Throughout December, Fidelis Care, a health plan with more than two million members across New York State, and nonprofit Rethink Food are joining with local provider Essen Health Care to deliver 2,400 meals and provide free COVID testing for underserved communities in the Bronx.

The effort kicked off on December 7 and will continue on the 14th, 21st, and 28th, from 11 AM to 2 PM. Each day, Rethink Certified restaurant partners Mott Haven Bar & Grill and Taste So Good will prepare and deliver nutritious meals that will be distributed by Fidelis Care staff at two Essen Health Care locations in the Bronx: 542 East 138th Street and 899 Elton Avenue. At the same time, free rapid and PCR COVID tests will also be provided at both locations.

The partnership underscores the dedication and commitment of Rethink Food, Essen Health Care, and Fidelis Care to nourishing healthy and thriving communities, and is a part of Rethink Food’s ongoing effort to create lasting change, both by providing nutrient-dense meals for those impacted by food insecurity and by supporting independent restaurants.

“Fidelis Care is pleased to partner with Rethink Food and Essen Health Care on this grassroots effort to reach those who are most impacted by food insecurity and COVID in Bronx communities,” said Pam Hassen, Chief Member Engagement Officer. “During a challenging time for many, we are pleased to join with Rethink and Essen Health Care to help provide care and support this holiday season.”

"We are very excited to partner with Fidelis Care and Rethink on this important initiative," said Sumir Sahgal, MD, founder and Chief Medical Officer at Essen Health Care. We look forward to serving our community throughout the month with this program, and continuing to be there with vital medical services long into the future."

"We are very excited to be partnering with Fidelis Care and Essen Health Care to provide free nutritious meals over this holiday season,” said Rethink Food founder and CEO, Matt Jozwiak . “There is a collective urgency to create lasting change in our food system at this critical time. The commitment from Fidelis Care to Rethink Food will directly support the preparation of over 2,400 meals to Bronx communities, while also supporting two local Bronx restaurants that are part of the Rethink Certified program.”

 

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About Rethink Food:
Rethink Food is a nonprofit whose mission is to reduce food insecurity by developing practical models that distribute nutritionally dense, culturally sensitive meals to nourish healthy and thriving communities. Founded in 2017, Rethink Food developed a process to transform excess food from restaurants, corporate kitchens, and grocery stores into nutritious meals and distribute them via community-based organizations (CBOs). With food insecurity escalating and restaurants facing widespread closures during Covid, Rethink Food leveraged its experience as a food rescue and distribution model to launch Rethink Certified, a partnership program with a two-fold purpose: to feed communities and keep restaurants in business, not just in times of crisis. By providing grants and resources to local restaurants, they can prepare community meals as a part of their daily operation. Since its launch in April 2020, the Rethink Certified program has invested $10M into 35+ independent restaurants, and has provided over 2 million meals for those facing food insecurity. For more information, visit rethinkfood.org. Follow Rethink Food on: Instagram, Facebook & Twitter.

 

About Fidelis Care

Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.1 million members Statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.

 

About Essen Health Care

Founded in 1999, Essen Health Care is a growing community healthcare network and group practice with 40 urgent, primary and specialty offices located throughout the Bronx. Essen employs more than 150 primary and specialty care physicians and 100+ advanced clinicians providing high quality, compassionate, and accessible medical care to over 150,0000 of the most vulnerable and under-served residents of New York State. Guided by a population health model of care, Essen has five integrated clinical divisions offering primary care, urgent care and specialty services, as well as nursing home staffing and care management. All clinical services are offered via telehealth, as well as through house calls for homebound seniors. Essen is dedicated to ensuring the quality of care for all patients and has been designated a ‘Level 3 Patient Centered Medical Home’ by the National Committee for Quality Assurance. Visit essenhealthcare.com for more information.


Black History Month

February is Black History Month (BHM), a time to pause, reflect, and acknowledge the triumphs and contributions made by Black Americans. 

Career Opportunities

Browse open positions at Fidelis Care via our parent company, the Centene Corporation.

Addressing SDoH

Social Determinants of Health (SDoH) are the conditions where you are born, live, learn, work, play, worship, and age that affect your health and quality of life.