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Diversity, Equity, and Inclusion (DEI)

Fidelis Care is committed to providing culturally sensitive healthcare that acknowledges the diversity of the communities we serve across New York State. Fidelis Care works closely with providers and community organizations, leveraging our resources and expertise to ensure culturally sensitive healthcare for all. 


Asian American and Native Hawaiian/Pacific Island Heritage Month

Fidelis Care, along with our providers and community partners, celebrates the achievements and contributions of Asian American, Native Hawaiians, and Pacific Islanders, especially in the healthcare field.

A Focus on Quality and Culturally Sensitive Healthcare

Improving Health Literacy

Embracing Culture, Tradition, and History

Rendr CEO Dr. Richard Park




AAPI-2024


DEI in the Workplace

Fidelis Care prioritizes diversity, equity, and inclusion by recruiting individuals from diverse backgrounds. We foster a workspace that values and benefits from unique perspectives and experiences. 

Fidelis Care Workforce at a Glance

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Strong Community Partnerships and Engagement

Fidelis Care works with community partners to address health disparities, drive health equity, and to foster a workforce that mirrors the diverse demographics of the communities we serve across New York State. 

Diversity, Equity, and Inclusion (DEI) Council

Council Vision Statement

At Fidelis Care, we recognize that providing healthcare that acknowledges the demographic diversity of the communities we serve requires a workplace that values diversity, equity, and inclusion. Our Diversity, Equity, and Inclusion (DEI) Council is dedicated to fostering a work environment that mirrors this diversity, thus promoting a more inclusive, engaging, and innovative work environment.

DEI Council Co-Chairs

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Michael Coppa

“I am excited to serve as Co-chair and to work with the team to drive our DEI goals forward and engage the Fidelis Care community at large.” - Michael Coppa

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Michael Coppa, Senior Director, Chief of Staff, has been a part of the DEI Council since its inception in 2020. Michael originally joined Fidelis Care in 2016 as the Director of Product Development. He then transitioned to the Information Technology Department, where he held leadership responsibilities for the Payment Integrity and Population Health & Clinical Operations product teams. Michael also served as the Chief of Staff to the SVP for Enterprise Business Platform. Prior to joining Fidelis Care, Michael worked for the nation's largest public hospital system in the City of New York, in various leadership roles in Social Work and Information Technology. Michael holds a bachelor’s degree in social work, as well as master’s degrees in social work and public administration. He currently lives with his husband, Adrid, in Bay Ridge, Brooklyn and is an avid runner, training for various races in his spare time.


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Joenny Mora

“As one of the original DEI members, I know firsthand how much of a priority Diversity, Equity, and Inclusion are to the organization. As Co-chair, I look forward to enhancing our work, commitment, and evolution within this space.” - Joenny Mora

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Joenny Mora joined Fidelis Care in 2007 as a Marketing Representative and currently holds the role of Director, Sales & Marketing. In this role, he supports the continued fulfillment of Fidelis Care's mission. Formally, he also served as Co-Sponsor for CODE’s Recognition & Appreciation Subcommittee.  His achievements include completing the Fidelis Care’s Accelerated Leadership Experience (ALE) and the McKinsey Academy Management Accelerator Program.  As a husband and father of two school-age children, Joenny enjoys spending his free time with his family and supporting the development of his children. Joenny also enjoys traveling and learning about other cultures. He believes traveling supports learning, self-reflection, and overall growth.

 

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Staff Education on DEI

Our DEI Council prioritizes education and understanding through regular communication and activities that encourage increased engagement at all levels of the organization. We continuously learn from the communities we serve and highlight the life-changing impact these efforts bring to those we serve.

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Employee Inclusion Groups

The DEI Council regularly encourage s employees to participate in the Employee Inclusion Groups (EIGs). These groups help to improve the overall company culture and create a more inclusive, equitable, and supportive environment for our staff. Through the EIGs, employees can continue to engage in discussions and education on topics related to diversity, culture, and inclusion.

The EIGs offer various resources and opportunities for those with disabilities and their caregivers, veterans and their families, LGBTQ+ employees and their allies, women, and employees from all racial and ethnic backgrounds.

 

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 More DEI News:


2022 Year in Review: Fidelis Care Helps Members and Local Communities Address Health Challenges across the State
1/23/2023 • Posted by Fidelis Care in Corporate News, In The Community, Social Determinants of Health

In 2022, communities across New York continued to experience health and wellness challenges related to the COVID-19 pandemic; social determinants of health (SDoH), such as food insecurity and affordable housing; mental health issues; and much more. Through it all, statewide health plan Fidelis Care partnered with a variety of providers and agencies to support local communities through grassroots programs and events, education, and action.

Fidelis Care worked with over 1,700 organizations and coordinated more than 3,500 events – all a reflection of the company’s mission to transform communities, one person at a time. Recognizing the impact of SDoH, for example, Fidelis Care expanded support and took action to empower and uplift communities through health and wellness initiatives addressing critical areas such as access to vaccines, early childhood literacy, Black maternal health, transportation, healthy nutrition, and more.

“Across the state, we came together with partners, providers, and local leaders to provide support for local residents where it was needed most,” said Fidelis Care Chief Medical Officer Vincent Marchello, MD. “We worked to address critical health challenges and provide solutions that would make a difference in the lives of those most in need. I’m proud of all that we accomplished and know our commitment to support the health and wellness of all New Yorkers will continue as we look to the coming year.”

 

Key community initiatives for Fidelis Care in 2022 included:

  • Standing With Buffalo

In the wake of the tragic shooting at the Tops Supermarket in Buffalo on May 14, Fidelis Care mobilized to help the community and meet the needs of its members and local residents. Fidelis Care donated over $11,000 of food, personal care items, formula, and diapers to residents affected by the tragedy. In the fall, Fidelis Care donated $60,000 of free bus passes for residents in East Buffalo to improve their access to transportation and quality of life. The bus passes were available to community members through the Resource Council of WNY from September through December.

  • Diversity Through Literacy

Fidelis Care partnered with Literacy Inc. in New York City to promote early literacy and foster diverse representation in children’s literature. Fidelis Care donated more than 1,000 books that featured stories representing racial diversity.

  • Veggies to Go

In August, Fidelis Care launched a new initiative to help address food insecurity in low-income neighborhoods. Through key partnerships and working with local farmers, Fidelis Care provided more than 21,000 pounds of free fruits and vegetables to residents during several events across the state. 

  • Backpack Heroes

Fidelis Care partnered with the Regional Food Bank of Northeastern New York and CBS-affiliate WRGB-6 in Albany for the 7th annual Backpack Heroes campaign, which addresses weekend childhood hunger in the Capital Region. The campaign raised more than $110,000, bringing its 7-year total to over $500,000. More than 3,000 students have received backpacks full of nutritious food.

  • School Supply Giveaway at The Strong Museum

Fidelis Care and The Strong National Museum of Play in Rochester held a back-to-school event at the museum. Fidelis Care gave away hundreds of backpacks and other school supplies to families in need as they prepared for the start of school.

  • Adopt a Family program at The State Fair

Fidelis Care continued our support of the New York State Fair’s Adopt a Family program, which provides local, low-income families with free admission to the fair as well as food and entertainment vouchers. This summer, 1,800 people were able to attend the Fair in Syracuse through the program. 

 

These positive initiatives brought improved health and well-being throughout New York, while allowing Fidelis Care to support and build meaningful relationships within the communities we serve. These connections and grassroots initiatives remain a priority for Fidelis Care for 2023 and beyond.

 


About Fidelis Care

Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.5 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance.

Follow us on LinkedIn at linkedin.com/company/fidelis-care, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547).

Black History Month

February is Black History Month (BHM), a time to pause, reflect, and acknowledge the triumphs and contributions made by Black Americans. 

Career Opportunities

Browse open positions at Fidelis Care via our parent company, the Centene Corporation.

Addressing SDoH

Social Determinants of Health (SDoH) are the conditions where you are born, live, learn, work, play, worship, and age that affect your health and quality of life.