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Diversity, Equity, and Inclusion (DEI)

Fidelis Care is committed to providing culturally sensitive healthcare that acknowledges the diversity of the communities we serve across New York State. Fidelis Care works closely with providers and community organizations, leveraging our resources and expertise to ensure culturally sensitive healthcare for all. 


Asian American and Native Hawaiian/Pacific Island Heritage Month

Fidelis Care, along with our providers and community partners, celebrates the achievements and contributions of Asian American, Native Hawaiians, and Pacific Islanders, especially in the healthcare field.

A Focus on Quality and Culturally Sensitive Healthcare

Improving Health Literacy

Embracing Culture, Tradition, and History

Rendr CEO Dr. Richard Park




AAPI-2024


DEI in the Workplace

Fidelis Care prioritizes diversity, equity, and inclusion by recruiting individuals from diverse backgrounds. We foster a workspace that values and benefits from unique perspectives and experiences. 

Fidelis Care Workforce at a Glance

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Strong Community Partnerships and Engagement

Fidelis Care works with community partners to address health disparities, drive health equity, and to foster a workforce that mirrors the diverse demographics of the communities we serve across New York State. 

Diversity, Equity, and Inclusion (DEI) Council

Council Vision Statement

At Fidelis Care, we recognize that providing healthcare that acknowledges the demographic diversity of the communities we serve requires a workplace that values diversity, equity, and inclusion. Our Diversity, Equity, and Inclusion (DEI) Council is dedicated to fostering a work environment that mirrors this diversity, thus promoting a more inclusive, engaging, and innovative work environment.

DEI Council Co-Chairs

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Michael Coppa

“I am excited to serve as Co-chair and to work with the team to drive our DEI goals forward and engage the Fidelis Care community at large.” - Michael Coppa

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Michael Coppa, Senior Director, Chief of Staff, has been a part of the DEI Council since its inception in 2020. Michael originally joined Fidelis Care in 2016 as the Director of Product Development. He then transitioned to the Information Technology Department, where he held leadership responsibilities for the Payment Integrity and Population Health & Clinical Operations product teams. Michael also served as the Chief of Staff to the SVP for Enterprise Business Platform. Prior to joining Fidelis Care, Michael worked for the nation's largest public hospital system in the City of New York, in various leadership roles in Social Work and Information Technology. Michael holds a bachelor’s degree in social work, as well as master’s degrees in social work and public administration. He currently lives with his husband, Adrid, in Bay Ridge, Brooklyn and is an avid runner, training for various races in his spare time.


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Joenny Mora

“As one of the original DEI members, I know firsthand how much of a priority Diversity, Equity, and Inclusion are to the organization. As Co-chair, I look forward to enhancing our work, commitment, and evolution within this space.” - Joenny Mora

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Joenny Mora joined Fidelis Care in 2007 as a Marketing Representative and currently holds the role of Director, Sales & Marketing. In this role, he supports the continued fulfillment of Fidelis Care's mission. Formally, he also served as Co-Sponsor for CODE’s Recognition & Appreciation Subcommittee.  His achievements include completing the Fidelis Care’s Accelerated Leadership Experience (ALE) and the McKinsey Academy Management Accelerator Program.  As a husband and father of two school-age children, Joenny enjoys spending his free time with his family and supporting the development of his children. Joenny also enjoys traveling and learning about other cultures. He believes traveling supports learning, self-reflection, and overall growth.

 

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Staff Education on DEI

Our DEI Council prioritizes education and understanding through regular communication and activities that encourage increased engagement at all levels of the organization. We continuously learn from the communities we serve and highlight the life-changing impact these efforts bring to those we serve.

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Employee Inclusion Groups

The DEI Council regularly encourage s employees to participate in the Employee Inclusion Groups (EIGs). These groups help to improve the overall company culture and create a more inclusive, equitable, and supportive environment for our staff. Through the EIGs, employees can continue to engage in discussions and education on topics related to diversity, culture, and inclusion.

The EIGs offer various resources and opportunities for those with disabilities and their caregivers, veterans and their families, LGBTQ+ employees and their allies, women, and employees from all racial and ethnic backgrounds.

 

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 More DEI News:


Wellcare By Fidelis Care Expands Coverage Area, Offers New Benefits for Medicaid Advantage Plus Plan
8/9/2023 • Posted by Fidelis Care in Corporate News, Member News

Fidelis Care, a statewide health plan with more than 2.6 million members, is pleased to announce a coverage area expansion of its Wellcare Fidelis Dual Plus (HMO D-SNP) Plan into Westchester, Nassau, and Suffolk counties.

Fidelis Care now offers the care, services, and extra benefits under the name of “Wellcare Fidelis Dual Plus” to eligible individuals in 52 counties of New York State, enabling qualified individuals to receive the support they need to safely remain in their own homes and communities.

Wellcare Fidelis Dual Plus is a Medicaid Advantage Plus (MAP) plan available to individuals who have Medicare and Medicaid coverage. It provides individualized care for adults who have a chronic illness or disability that makes them eligible for services usually provided in a nursing home. A Nurse Care Manager works with each member and his or her provider and caregiver(s) to develop a single, comprehensive care plan and to help arrange for medical, behavioral, social, educational, financial and other needed services.

“With the expansion of Wellcare Fidelis Dual Plus, we are strengthening access to quality care and support for frail and vulnerable adults – many of whom have complex health care needs,” said Fidelis Care’s Chief Medical Officer, Vincent Marchello, MD. “We understand how important it is for members to live comfortably and safely in their own homes and communities, and we value our partnership with caregivers, providers, and local resources that provide ongoing support.”

Wellcare Fidelis Dual Plus administers members’ Medicare, Medicaid, long-term care benefits, drug coverage and covers doctor’s office visits, hospital stays, Part D benefits, home health aides, adult day healthcare, certain behavioral healthcare, dental care, nursing home care and more. Individuals are eligible for the program if they are 18 years of age or older, are dually eligible for Medicare and Medicaid and enrolled in both programs, require long-term care for more than 120 days, and live in a county in New York State where MAP is available.

Extra benefits provided by Wellcare Fidelis Dual Plus for the current plan year include an over-the-counter benefit, $25 per month ($300 per year) for buying healthy food, $0 prescription copays, support for hearing aids and financial assistance for utility bills.

“By receiving care and services at home, members are able to maintain their independence, stay connected to friends and family, and remain in a comfortable and familiar setting,” added Dr. Marchello. “This enables individuals to maintain a sense of independence and confidence that can help improve their quality of life.”

For more information about Wellcare Fidelis Dual Plus and other health insurance programs offered by Fidelis Care, visit fideliscare.org.


About Fidelis Care
Fidelis Care is a mission-driven health plan offering quality, affordable coverage for children and adults of all ages and at all stages of life. With more than 2.6 million members statewide, Fidelis Care believes that all New Yorkers should have access to affordable, quality health insurance. Follow us on LinkedIn at linkedin.com/company/fidelis-care, on Twitter at @fideliscare, Instagram at @fideliscare, and on Facebook at facebook.com/fideliscare. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org.

About Wellcare  
For more than 20 years, Wellcare has offered a range of Medicare products, including Medicare Advantage and Medicare Prescription Drug Plans (PDP), which offer affordable coverage beyond Original Medicare. Wellcare is the Medicare brand of Centene Corporation, a leading healthcare enterprise committed to transforming the health of the community, one person at a time. Beginning Jan. 1, 2022, Centene’s Medicare brands, including Allwell, Health Net, Fidelis Care, Trillium Advantage, ‘Ohana Health Plan, and TexanPlus transitioned to the Wellcare brand. For more information about Wellcare, visit www.wellcare.com

Wellcare is the Medicare brand for Centene Corporation, an HMO, PPO, PFFS, PDP plan with a Medicare contract and is an approved Part D Sponsor. Our D-SNP plans have a contract with the state Medicaid program. Enrollment in our plans depends on contract renewal.

Benefits mentioned may be a part of Special Supplemental Benefits for the Chronically Ill. Not all members will qualify.”

 

Black History Month

February is Black History Month (BHM), a time to pause, reflect, and acknowledge the triumphs and contributions made by Black Americans. 

Career Opportunities

Browse open positions at Fidelis Care via our parent company, the Centene Corporation.

Addressing SDoH

Social Determinants of Health (SDoH) are the conditions where you are born, live, learn, work, play, worship, and age that affect your health and quality of life.