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Diversity, Equity, and Inclusion (DEI)

Fidelis Care is committed to providing culturally sensitive healthcare that acknowledges the diversity of the communities we serve across New York State. Fidelis Care works closely with providers and community organizations, leveraging our resources and expertise to ensure culturally sensitive healthcare for all. 


LGBTQIA+ Pride Month

June is LGBTQIA+ Pride Month. It is a time to recognize and celebrate the LGBTQIA+ (lesbian, gay, bisexual, transgender, queer, intersex, asexual, and more) communities, raise awareness about LGBTQIA+ rights and issues, and promote inclusivity and acceptance.

LGBTQIA+ Pride Month: A Journey of Acceptance and Joy

LGBTQIA+ Organizations Provide Education, Support

Pride 2024: Allies Help Lift Up LGBTQIA+ Community




LGBTQIA+-2024


DEI in the Workplace

Fidelis Care prioritizes diversity, equity, and inclusion by recruiting individuals from diverse backgrounds. We foster a workspace that values and benefits from unique perspectives and experiences. 

Fidelis Care Workforce at a Glance

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Strong Community Partnerships and Engagement

Fidelis Care works with community partners to address health disparities, drive health equity, and to foster a workforce that mirrors the diverse demographics of the communities we serve across New York State. 

Diversity, Equity, and Inclusion (DEI) Council

Council Vision Statement

At Fidelis Care, we recognize that providing healthcare that acknowledges the demographic diversity of the communities we serve requires a workplace that values diversity, equity, and inclusion. Our Diversity, Equity, and Inclusion (DEI) Council is dedicated to fostering a work environment that mirrors this diversity, thus promoting a more inclusive, engaging, and innovative work environment.

DEI Council Co-Chairs

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Michael Coppa

“I am excited to serve as Co-chair and to work with the team to drive our DEI goals forward and engage the Fidelis Care community at large.” - Michael Coppa

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Michael Coppa, Senior Director, Chief of Staff, has been a part of the DEI Council since its inception in 2020. Michael originally joined Fidelis Care in 2016 as the Director of Product Development. He then transitioned to the Information Technology Department, where he held leadership responsibilities for the Payment Integrity and Population Health & Clinical Operations product teams. Michael also served as the Chief of Staff to the SVP for Enterprise Business Platform. Prior to joining Fidelis Care, Michael worked for the nation's largest public hospital system in the City of New York, in various leadership roles in Social Work and Information Technology. Michael holds a bachelor’s degree in social work, as well as master’s degrees in social work and public administration. He currently lives with his husband, Adrid, in Bay Ridge, Brooklyn and is an avid runner, training for various races in his spare time.


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Joenny Mora

“As one of the original DEI members, I know firsthand how much of a priority Diversity, Equity, and Inclusion are to the organization. As Co-chair, I look forward to enhancing our work, commitment, and evolution within this space.” - Joenny Mora

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Joenny Mora joined Fidelis Care in 2007 as a Marketing Representative and currently holds the role of Director, Sales & Marketing. In this role, he supports the continued fulfillment of Fidelis Care's mission. Formally, he also served as Co-Sponsor for CODE’s Recognition & Appreciation Subcommittee.  His achievements include completing the Fidelis Care’s Accelerated Leadership Experience (ALE) and the McKinsey Academy Management Accelerator Program.  As a husband and father of two school-age children, Joenny enjoys spending his free time with his family and supporting the development of his children. Joenny also enjoys traveling and learning about other cultures. He believes traveling supports learning, self-reflection, and overall growth.

 

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Staff Education on DEI

Our DEI Council prioritizes education and understanding through regular communication and activities that encourage increased engagement at all levels of the organization. We continuously learn from the communities we serve and highlight the life-changing impact these efforts bring to those we serve.

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Employee Inclusion Groups

The DEI Council regularly encourage s employees to participate in the Employee Inclusion Groups (EIGs). These groups help to improve the overall company culture and create a more inclusive, equitable, and supportive environment for our staff. Through the EIGs, employees can continue to engage in discussions and education on topics related to diversity, culture, and inclusion.

The EIGs offer various resources and opportunities for those with disabilities and their caregivers, veterans and their families, LGBTQ+ employees and their allies, women, and employees from all racial and ethnic backgrounds.

 

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 More DEI News:


New For 2024: Qualified Health Plans Become Ambetter from Fidelis Care
9/29/2023 • Posted by Provider Relations in Provider News

Ambetter from Fidelis Care

Fidelis Care would like to share some exciting news with you regarding the brand name of our Qualified Health Plans (QHPs).

As of January 1, 2024, all Fidelis Care QHPs will be known as Ambetter from Fidelis Care. Fidelis Care’s Medicaid Managed Care (MMC), Child Health Plus (CHP), Managed Long Term Care (MLTC), Health and Recovery Plan (HARP), and Essential Plan (EP) will continue under the Fidelis Care brand.

This fall, you will begin to receive materials with the new Ambetter from Fidelis Care branding as we transition to the new name for our QHP products.

You do not need to take any action, and there will be NO disruption to your patients’ – our members’ coverage. At this time, there are no changes to your contracts, reimbursement, or the business operations you have come to know.

If you have any questions, please refer to our Ambetter from Fidelis Care FAQ document, located in our Manuals, Forms and Policies section.

For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Relations Specialist. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist. Thank you for being a valued Fidelis Care partner in the provision of quality care.

Black History Month

February is Black History Month (BHM), a time to pause, reflect, and acknowledge the triumphs and contributions made by Black Americans. 

Career Opportunities

Browse open positions at Fidelis Care via our parent company, the Centene Corporation.

Addressing SDoH

Social Determinants of Health (SDoH) are the conditions where you are born, live, learn, work, play, worship, and age that affect your health and quality of life.