The Fidelis Care Blog

Fidelis Care has partnered with Ophelia to provide free, fully virtual opioid use disorder treatment for all Fidelis Care, Ambetter from Fidelis Care, and Wellcare by Fidelis Care members. Ophelia is available in every county in New York State.

Fidelis Care will host two Provider Office Hours in December 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.

Beginning Nov. 18, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Fidelis Care payer resources via Availity Essentials.

As you may know, the United States is experiencing an IV fluid shortage after Hurricane Helene. Fidelis Care would like to provide guidance regarding prior authorization (PA) requests that may be affected by this shortage.

Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2025.