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The Fidelis Care Blog


Today • Posted by Kimberly Ellison, Fidelis Care Sales and Marketing Supervisor • in Diversity, Equity and Inclusion
History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.
Last Week • Posted by Fidelis Care • in Diversity, Equity and Inclusion
In 2026, we honor the 100th anniversary of the very first Negro History Week, created in 1926 by historian Dr. Carter G. Woodson. This important week later grew into what we now call Black History Month. Dr. Woodson wanted to make sure that the achievements and stories of Black Americans were recognized, taught, and celebrated across the United States.
Last Week • Posted by Fidelis Care • in Children's Health, Dental Health, Health and Wellness
February is Children’s Dental Health Month. It’s a great time to focus on the importance of good dental care for kids. Strong, healthy teeth help children speak clearly, chew their food, and feel confident when they smile. Building good habits early can prevent problems like cavities, gum disease, and pain.
1/23/2026 • Posted by Fidelis Care • in Health and Wellness, Health-Related Social Needs
Winter weather can be dangerous and hard to predict in New York State. With a little planning, you can help keep yourself, your family, and your home safe all winter long. Dress for the Cold It’s important to dress the right way in cold weather.
1/16/2026 • Posted by Dr. Jermel J. Hawkins, Jr., Fidelis Care Senior Medical Director • in Diversity, Equity and Inclusion, Health-Related Social Needs
Every year on the third Monday in January, we honor Dr. Martin Luther King Jr., a leader who fought for justice and equality for all. His dream wasn’t just about civil rights, it was also about making sure everyone has the same chance to live a healthy life.
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Today • Posted by Kimberly Ellison, Fidelis Care Sales and Marketing Supervisor
History is made of fine details that form a much larger picture. These intricate lines and strokes shape who we are. February commemorates the rich Black history that has allowed me to stand in my achievements today. This month reminds me of my mission: to pour into my community.
Friday • Posted by Provider Relations
Fidelis Care would like to remind our provider community of the required protocols for submitting corrected claims and to clarify how these differ from appeals. Following these guidelines helps ensure timely and accurate claims processing.
Friday • Posted by Provider Relations
Fidelis Care is committed to strengthening our partnership with providers and enhancing the overall experience when addressing claims related concerns. As part of this ongoing effort, we are introducing a new Fidelis Care Claims Inquiry Template, which will be required beginning March 1, 2026 for all claims inquiries submitted after the standard appeals process has been completed.
Thursday • Posted by Provider Relations
The New York State (NYS) Department of Health has applied to participate in the federal Centers for Medicare and Medicaid Services (CMS) Cell and Gene Therapy (CGT) Access model.
Wednesday • Posted by Provider Relations
Fidelis Care would like to inform providers that evaluation and management (E&M) services billed on a facility claim with treatment room revenue codes are not eligible for reimbursement. Evaluation and Management procedure codes represent the professional service – the physician or qualified provider’s time, assessment and decision- making.
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