Fidelis Care will host two Provider Office Hours in December 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Access and Availability Standards

11/19/2025 • Posted by Provider Relations

Access to quality care is important to eliminate health disparities and increase the quality and years of healthy life for all New Yorkers. The NYSDOH requires that certain Access and Availability Standards be met by PCPs, OB/GYNs, specialists, and behavioral health providers where applicable.

Important Update: Authorization Issue with Evolent/RadMD Portal

11/19/2025 • Posted by Provider Relations

Fidelis Care has been made aware of an issue affecting providers who are unable to obtain authorizations through the Evolent/RadMD portal due to their NPI or TIN not appearing in the system.

Fidelis Care Plan Updates for 2026

11/13/2025 • Posted by Provider Relations

Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2026.

POSTPONED to January 1, 2026 - Group and Family Therapy Concurrent Authorization Process

11/6/2025 • Posted by Provider Relations

Fidelis Care is postponing the new Group and Family Therapy authorization requirements.