The Fidelis Care Blog

With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.

The following sections of the Fidelis Care authorization grids have been updated effective May 1, 2026.

March is Endometriosis Awareness Month. Fidelis Care sat down with one of the experts in our provider network, Dr. Katherine Cartwright of Albany Obstetrics and Gynecology, to learn and share about this painful condition affecting one in 10 women in their reproductive years. Q: What is endometriosis? Dr. Cartwright: Endometriosis is when cells that look and act like the lining of the uterus grow outside the uterus. Most of the time these cells are in the pelvis — on the ovaries, fallopian tubes, or the outer surface of the uterus. They can also show up on the bladder or bowel. More rarely, they’re

Pursuant to past guidance by the New York Department of Health (NYDOH), claims submitted under the medical benefit for medications must include a valid National Drug Code (NDC).

Fidelis Care will host three Provider Office Hours in April 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

You asked and we listened! Fidelis Care is pleased to announce that Authorization Determination letters on Fidelis Care’s Provider Portal, will now indicate if the letter is an Initial Adverse Determination (IAD) or a Final Adverse Determination Letter (FAD).

If you often have stomach pain, bloating, or trouble going to the bathroom, you are not alone. Many people live with a condition called irritable bowel syndrome, or IBS. IBS affects how food moves through your intestines. It can make your stomach feel uncomfortable or even painful at times. The good news is that IBS is not dangerous, and it does not lead to serious diseases. What does IBS feel like? IBS can feel different for everyone. For many people, it starts with stomach pain or cramping. You might feel bloated, like your stomach is full or tight. Gas is also common. You may

Each April, Arab American Heritage Month is a meaningful time for me to reflect on my roots in Morocco, my journey, and the values that shape both my personal and professional life. As someone with proud Arab roots, I carry with me a deep appreciation for family, resilience, hospitality, and hard work. These values guide me every day. Growing up connected to my Arab heritage taught me the importance of community. In our culture, relationships matter. We check on one another, we support one another, and we show up when it counts. That sense of responsibility toward others has had a

With all the increases in technology, it’s easy to forget that healthcare starts with the people who show up every day wanting to make a difference. At Fidelis Care, we are proud to work with caring and conscientious doctors across New York State.

The following sections of the Fidelis Care authorization grids have been updated effective May 1, 2026.