The Fidelis Care Blog

Fidelis Care would like to inform our providers of plan changes that will be effective January 1, 2026.

Fidelis Care is postponing the new Group and Family Therapy authorization requirements.

Managing diabetes can feel challenging — but you don’t have to do it alone. With the right care, daily habits, and support, you can live a healthy and active life. At Fidelis Care, we’re here to help you take meaningful steps toward better health.

Fidelis Care would like to remind providers of New York State Medicaid reimbursement policy for x-ray examinations performed during the same visit.

Fidelis Care is committed to supporting continued access to telehealth services.

Fidelis Care celebrated the grand reopening of its newly renovated Flushing Community Office with a ribbon cutting ceremony featuring local leaders and community partners. The office is fully staffed with culturally sensitive, multilingual representatives who can help answer questions about enrolling, renewing, or understanding plan benefits.

Fidelis Care will host two Provider Office Hours in December 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Access to quality care is important to eliminate health disparities and increase the quality and years of healthy life for all New Yorkers. The NYSDOH requires that certain Access and Availability Standards be met by PCPs, OB/GYNs, specialists, and behavioral health providers where applicable.

Fidelis Care has been made aware of an issue affecting providers who are unable to obtain authorizations through the Evolent/RadMD portal due to their NPI or TIN not appearing in the system.

LONG ISLAND CITY, NY (November 19, 2025) In observance of National Rural Health Day November 20, Fidelis Care, a statewide health plan with more than 2.4 million members in New York and a Centene Corporation company, has awarded $130,000 in Here for Your Health rural health grants. The grants are aimed at supporting healthcare providers and community-based organizations that imagine and create innovative solutions to increase preventive care in rural communities across New York State.