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Fidelis Care’s Pharmacy Services would like to provide clarification on how medications are covered under member’s medical and pharmacy benefits.
Medications Covered Under Fidelis Care Medical Benefit
Medications that are administered to a member during an outpatient visit are covered under the member’s medical benefit. The authorization requests and claims for these medications should be processed through Fidelis Care using the guidelines and tips below, for all Lines of Business.
Additional Tips
Line of Business
Medical Benefit Initial Request Fax Number
Medical Benefit Appeals Request Fax Number
Medicare
844-235-5090
833-757-0611 (only for Part B)
Medicaid, CHP, EP, & Ambetter
844-235-5091
Medications Covered Under Fidelis Care Pharmacy Benefit
Medications that are self-administered by the member are covered under the member’s pharmacy benefit.
Pharmacy Benefit Initial Request Fax Number
Pharmacy Benefit Appeals Request Fax Number
844-235-5021
866-388-1766
CHP, EP, & Ambetter
844-235-4852
888-865-6531
Please note: For some medications, it is possible that the medication is FDA-approved for both above administration types. In these scenarios, the provider will need to follow the path outlined based on their treatment plan for the specific member.
For additional questions, or if we can be of assistance in any way, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.