Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Wednesday • Posted by Provider Relations • in Provider News
Fidelis Care relies upon the receipt of membership information from the New York State Department of Health (SDOH) prior to issuing capitation payments. The date for receiving this information from the SDOH varies from month to month.
Last Week • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to announce we have partnered with New Century Health (NCH) to implement a new oncology prior authorization program, Oncology Pathway Solutions. The program will make it easier for providers to effectively deliver quality patient care.
1/4/2021 • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective February 1, 2021
12/30/2020 • Posted by Provider Relations • in Provider News
Fidelis Care is closely monitoring the COVID-19 developments across New York State and is following guidance from the New York State Department of Health (SDOH) and Department of Financial Services (DFS).
12/29/2020 • Posted by Provider Relations • in Provider News
The following codes have been published as of November 10, 2020.
Older Articles


Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Questions? Commission Inquiries?

Call: 1-877-259-8428

Email: commissions@fideliscare.org
 

Statewide Contact: brokerservices@fideliscare.org

Brokers must go to the broker manager to obtain an application. 

Broker Program Contact List (PDF)

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

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