Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Tuesday • Posted by Provider Relations • in Provider News
As part of the approach for the 21st Century Cures Act, Fidelis Care has partnered with homecare management solutions vendor HHAeXchange to implement Electronic Visit Verification (EVV) for Personal Care Services.
Last Week • Posted by Provider Relations • in Provider News
We’ve combined multiple brands under the Wellcare name to offer a better range of plans that provide members with affordable access to doctors, nurses, and specialists.
10/8/2021 • Posted by Provider Relations • in Provider News
Effective October 15, 2021, Fidelis Care will be moving a number of authorization requests to our portal and our fax line.
10/8/2021 • Posted by Provider Relations • in Provider News
Fidelis Care will be compliant with recent NYS Executive Orders.
10/6/2021 • Posted by Provider Relations • in Provider News
Fidelis Care would like to remind our providers that non-obstetric ultrasounds, previously managed by vendor eviCore, no longer require prior approval.
Older Articles


Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Questions? Commission Inquiries?

Call: 1-877-259-8428

Email: commissions@fideliscare.org
 

Statewide Contact: brokerservices@fideliscare.org

Brokers must go to the broker manager to obtain an application. 

Broker Program Contact List (PDF)

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

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