Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News

Friday • Posted by Provider Relations • in Provider News
The following sections of the Fidelis Care authorization grids have been updated effective August 1, 2022.
Thursday • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to inform you that the most recent 2022 QARR Non-Compliance Report has been posted on Provider Access Online (provider portal).
Last Week • Posted by Provider Relations • in Provider News
The Fidelis Care 2022 Quality Care Incentives (QCI) Brochure has been updated to reflect a change to the Care for Older Adults (COA) provider incentive.
6/10/2022 • Posted by Provider Relations • in Provider News
The Coordination of Benefits Agreement (COBA) program establishes a uniform national contract between CMS, benefit programs and other health insurers.
6/8/2022 • Posted by Provider Relations • in Provider News
It’s easy to quickly check a member’s eligibility and benefits by using the Patient Search tool in Provider Access Online, Fidelis Care’s secure Provider Portal.
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Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Questions? Commission Inquiries?

Call: 1-877-259-8428

Email: commissions@fideliscare.org

Statewide Contact: brokerservices@fideliscare.org

Brokers must go to the broker manager to obtain an application. 

Broker Program Contact List (PDF)

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

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