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Invitation to Fidelis Care’s July Provider Office Hours
6/24/2025 • Posted by Provider Relations in Provider News, Provider Quality

Office hours

Fidelis Care will host three Provider Office Hours in July 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours – July 2025

 

Topic: Fidelis Care – Back to Basics

When:  Thursday, July 10th – 9AM – 10AM EST

Click here to register*

 

Topic: Claims and COB Overview

When:  Thursday, July 24th – 2PM – 3PM EST

Click here to register*

 

Topic: Fidelis Care and Wellcare Quality Programs

When:  Wednesday, July 30th – 11AM – 12PM EST

Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 

The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Claims sessions will include:

  • Claim Submissions
  • Appeals Overview
  • Coordination of Benefits (COB) Information
  • Online Resources and Tools

 

The Quality session will include:

  • Importance of Directory Information
  • Quality Provider Web Page
  • Coding Guidelines for Annual Preventative Visit
  • Controlling Blood Pressure: Fail Rate, MWOV, CPT II Coding
  • HbA1c Testing: Test Rate & Fail Rate
  • KED Focus: Best Practices & Coding Corrections
  • 2025 CoC Appointment Agenda Program: CoC+ Extension
  • RxEffect: Priority Medication Adherence Opportunities
  • Supplemental Data Submission for MY2025 Impact

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please visit Contact Provider Relations on our website.

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