Welcome, Brokers!

Fidelis Care serves more than 1.7 million children and adults of all ages, making us one of the largest health insurance plans in New York State. We were founded on the belief that all New Yorkers should have access to quality, affordable health insurance, and our mission to help others informs everything that we do. 

Latest News


Yesterday • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to announce that authorization letters are now available on our Provider Portal, Provider Access Online.
Thursday • Posted by Provider Relations • in Provider News
On April 13, 2021, the Centers for Disease Control (CDC) and the U.S. Food and Drug Administration (FDA) announced they are currently reviewing data involving six reported U.S. cases of a rare and severe type of blood clot in individuals after receiving the Johnson & Johnson vaccine. Out of an abundance of caution, they have recommended a pause in the use of the Johnson & Johnson vaccine as they review this data.
Wednesday • Posted by Provider Relations • in Provider News
Fidelis Care is closely monitoring the COVID-19 developments across New York State and is following guidance from the New York State Department of Health (SDOH) and Department of Financial Services (DFS).
Last Week • Posted by Provider Relations • in Provider News
Medicaid and HARP patients recently received a letter from Fidelis Care informing them that their pharmacy benefit was going to change from CVS Caremark to fee-for-service Medicaid effective May 1.
3/31/2021 • Posted by Provider Relations • in Provider News
Fidelis Care is pleased to inform you that the most recent 2021 QARR Non-Compliance Report has been posted on Provider Access Online (provider portal).
Older Articles


Broker Resources

Access forms, manuals, and other important documents and guides for Fidelis Care members. 

My Advocate

Help Fidelis Care members find and apply for money-saving programs. 

Questions? Commission Inquiries?

Call: 1-877-259-8428

Email: commissions@fideliscare.org
 

Statewide Contact: brokerservices@fideliscare.org

Brokers must go to the broker manager to obtain an application. 

Broker Program Contact List (PDF)

Electronic Funds Transfer

Receive commission checks through Electronic Funds Transfer. 

Find a Doctor

Search for a medical professional, service, or facility in the Fidelis Care Network.

Visit Us!

Find a Fidelis Care Community Office near you.