The Fidelis Care Blog

Everyone feels sad or worried sometimes. But there are times when our thoughts and feelings get in the way of our daily lives and we may need the help of a counselor or therapist. How to know if you need help It can be hard to tell when stress, sadness, or worry has become something you need help with. Consider reaching out for support if your feelings: Fidelis Care can help We want to make sure it's easy for Fidelis Care members to get care. We’ve added more providers to our list

As someone who immigrated from China to the United States as a teenager, Asian American and Pacific Islander (AAPI) heritage means resilience, adaptability, and the experience of growing up between two cultures. Learning a new language, navigating different expectations, and helping my family adjust shaped my perspective early on and taught me the value of empathy, patience, and hard work. My background has strongly influenced how I approach my work at Fidelis Care. Having seen firsthand how confusing healthcare can be for immigrant families, I’m especially mindful of the importance of clear communication, cultural sensitivity, and trust. These experiences guide how

Our skin protects us every day. It protects us at work, at play, and when we spend time outdoors. While skin cancer is common, it is often preventable. Skin cancer is easier to treat when found early. Knowing what to look for and how to protect your skin can help keep you healthy. Common Skin Cancer Myths and Facts Myth: Only people with fair skin get skin cancer. Fact: Skin cancer can affect people of all skin tones. It is often found later in people with darker skin,

National Infant Immunization Week is April 20-27. If you’re the parent of a child under 2, it’s a great time to focus on keeping your baby healthy. Vaccines play an important role in children’s health, especially during their first two years, when they are most likely to get a serious illness. If you’ve had questions or felt unsure about vaccines, you’re not alone. There’s a lot of information out there, and it’s not all correct. Here are some key facts every parent or guardian should know. Fact: Infant vaccines are carefully tested and closely monitored. Vaccines recommended for babies in the United States

During Minority Health Month in April, we highlight the importance of reducing health disparities through education, prevention, and access to care. Across New York City and much of the country, communities of color typically see higher rates of preventable illness and disease-related death. When serious conditions like cancer are caught early, treatment can begin more quickly and outcomes are often better. Community Care of Brooklyn IPA (CCB IPA) is an integrated network of health and social services organizations in Brooklyn. We work alongside Fidelis Care to support Medicaid and Essential Plan members in getting quality care they can trust. Since 2018,

Everyone feels sad or worried sometimes. But there are times when our thoughts and feelings get in the way of our daily lives and we may need the help of a counselor or therapist. How to know if you need help It can be hard to tell when stress, sadness, or worry has become something you need help with. Consider reaching out for support if your feelings: Fidelis Care can help We want to make sure it's easy for Fidelis Care members to get care. We’ve added more providers to our list

As someone who immigrated from China to the United States as a teenager, Asian American and Pacific Islander (AAPI) heritage means resilience, adaptability, and the experience of growing up between two cultures. Learning a new language, navigating different expectations, and helping my family adjust shaped my perspective early on and taught me the value of empathy, patience, and hard work. My background has strongly influenced how I approach my work at Fidelis Care. Having seen firsthand how confusing healthcare can be for immigrant families, I’m especially mindful of the importance of clear communication, cultural sensitivity, and trust. These experiences guide how

The following section of the Fidelis Care authorization grids has been updated effective June 1, 2026.

Access to quality care is essential to reducing health disparities and improving the quality and length of life for all New Yorkers.

Annual cultural competency training for participating providers is required by the New York State Department of Health.