Online Resource for general HIV information and tool to locate testing sites and other prevention services in your community:
NYSDOH Anonymous HIV Counseling and Testing Program:
For HIV information, referrals, or information on how to get a free, anonymous HIV test, call the Anonymous HIV Counseling and Testing Program:
- Albany Region: 1-800-962-5065
- Buffalo Region: 1-800-962-5064
- Long Island Region (Suffolk/Nassau): 1-800-462-6786
- Lower Hudson Valley Region: 1-800-828-0064
- Rochester Region: 1-800-962-5063;
- Syracuse Region: 1-800-562-9423
- TDD: 1-585-423-8120
The Expanded Syringe Access Demonstration Program (ESAP) is a legal needle and syringe exchange program for persons 18 years or older in New York State. To find ESAP and needle disposal sites, syringe exchange programs, HIV testing sites, and services near you, call the New York State Department of Health HIV/AIDS hotline (toll free):
- English: 1-800-541-AIDS
- Spanish: 1-800-233-SIDA
- TDD: 1-800-369-2437
Voice callers can use the New York Relay System 711 or 1-800-421-1220 and ask the operator to dial 1-800-541-2437
How Fidelis Care Can Help
Fidelis Care offers case management services by phone to qualifying members living with HIV/AIDS. Our case managers can provide support and encouragement to help improve your health. In addition to HIV/AIDS, we offer programs staffed by registered nurses and other trained professionals for the following conditions:
- Sickle Cell
- Heart Disease
- Prenatal (Maternal Health)
Fidelis Care also offers Complex Case Management, for members living with more than one of these conditions.
To receive more information, please call Fidelis Care Clinical Services at 1-800-247-1441.
To learn about appointing a health care agent in New York State, download the Health Care Proxy Form (PDF) from the New York State Department of Health.