Telemedicine Benefit

Your telemedicine benefit through Babylon provides you access to online doctor visits 24 hours a day, 7 days a week — at no cost to you!

For members in:

  • Child Health Plus
  • Essential Plan
  • HealthierLife - Health and Recovery Plan (HARP)
  • Medicaid Managed Care
  • Qualified Health Plans

With your Babylon telemedicine benefit, you can:

  • Talk to a health care provider, anytime
  • Receive a prescription if you need one, and pick up your medication from the pharmacy of your choice
    (costs for prescription drugs depend on your pharmacy benefit, and are not covered as part of the telemedicine program)   
  • Review the health care provider's notes and a summary of your visit

From your smartphone, you can speak with a board-certified doctor for health concerns like sore throats, earaches, the flu, allergies, sinus infections, rashes, and more. Support for anxiety, depression, post-traumatic stress, and family issues is also available.

With your online visit, you can save time and money by avoiding ER visits for non-emergencies. (Remember, in an emergency, always call 911 or go to the nearest ER).

Using Telemedicine is Easy!

Fidelis Care is working with Babylon  to provide your online visits. You can get started by downloading the Babylon app from the App Store (iPhone) or Play Store (Android).

Your Health Information is Protected

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule provides national standards to protect individuals’ medical records and other personal health information. The Privacy Rule applies to all forms of your protected health information, whether electronic, written, or oral. 

To learn more about HIPAA and your privacy rights, visit the U.S. Department of Health and Human ServicesBy clicking this link, you will leave the Fidelis Care website.

Member Portal

Log in or register to make payments, print ID cards, choose or change a PCP, and much more.

Find a Doctor

Search for a medical professional, service, or facility in the Fidelis Care Network.