Telemedicine Program
Our telemedicine program provides you access to online doctor visits 24 hours a day, 7 days a week!
With our telemedicine program, you can:
From your smartphone, you can speak with a board-certified doctor for health concerns like sore throats, earaches, the flu, allergies, sinus infections, rashes, and more. Support for anxiety, depression, post-traumatic stress, and family issues is also available.
With your phone or online visit, you can save time and money by avoiding ER visits for non-emergencies. (Remember, in an emergency, always call 911 or go to the nearest ER).
- Talk to a health care provider, anytime
- Receive a prescription if you need one, and pick up your medication from the pharmacy of your choice
(costs for prescription drugs depend on your pharmacy benefit, and are not covered as part of the telemedicine program)
- Review the health care provider's notes and a summary of your visit
Using telemedicine is easy!
You can get started by downloading the app for your plan from the App Store (iPhone) or Play Store (Android). Members in a Medicare plan (Wellcare by Fidelis Care, Dual Advantage, and Medicare Advantage) should download the Teladoc app, while members in other Fidelis Care plans (Medicaid Managed Care, Qualified Health Plans, Essential Plan, Child Health Plus, and HealthierLife (HARP)) should download the Babylon app.
Babylon and Teladoc visits are covered at no cost to you!