New Telemedicine Benefit for Qualified Health Plan (QHP) Members:
Fidelis
Care is pleased to tell you about your new telemedicine benefit, with
online doctor visits 24 hours a day, 7 days a week — at no cost to you!
With your new telemedicine
benefit, you can:
- Talk to a health
care provider, anytime
- Receive a
prescription if you need one, and pick up your medication from the pharmacy of
your choice
(costs
for prescription drugs depend on your pharmacy benefit, and are not covered as part
of the telemedicine program)
- Review the health
care provider's notes and a summary of your visit
From
your smartphone, you can speak with a board-certified doctor for health
concerns like sore throats, earaches, the flu, allergies, sinus infections,
rashes, and more. Support for anxiety, depression, post-traumatic stress, and
family issues is also available.
With
your online visit, you can save time and money by avoiding ER visits for non-emergencies.
(Remember, in an emergency, always call 911 or go to the nearest ER).
Using Telemedicine is Easy!
Fidelis
Care is working with two partners —
Babylon and Teladoc — to provide your
online visits. You can get started by downloading either or both of the Babylon
and Teladoc apps from the App Store (iPhone) or Play Store (Android). Whether
you use Babylon or Teladoc, your telemedicine benefit is the same.
Fidelis Care is proud to be
your health care partner. If you have any questions, please call Member
Services at 1-888-FIDELIS (1-888-343-3547); TTY: 711. We are here to help.