Telemedicine Benefit

Babylon

Your telemedicine benefit provides you access to online doctor visits 24 hours a day, 7 days a week!

With your telemedicine benefit, you can:

    • Talk to a health care provider, anytime
    • Receive a prescription if you need one, and pick up your medication from the pharmacy of your choice
      (costs for prescription drugs depend on your pharmacy benefit, and are not covered as part of the telemedicine program)   
    • Review the health care provider's notes and a summary of your visit

    From your smartphone, you can speak with a board-certified doctor for health concerns like sore throats, earaches, the flu, allergies, sinus infections, rashes, and more. Support for anxiety, depression, post-traumatic stress, and family issues is also available.

    With your phone or online visit, you can save time and money by avoiding ER visits for non-emergencies. (Remember, in an emergency, always call 911 or go to the nearest ER).

Using telemedicine is easy!

You can get started by downloading the app for your plan from the App Store (iPhone) or Play Store (Android). Babylon and Teladoc visits are covered at no cost to you!


Babylon-Fidelis-Care-Health-Insurance-Partner

 

For Members In:

• Essential Plan
• Child Health Plus
• HealthierLife (HARP)
• Medicaid Managed Care
• Qualified Health Plans

Get Started Today

(By clicking this link, you will leave the Fidelis Care website.)

Babylon-Fidelis-Care-Health-Insurance-Partner

 

For Members In:

Babylon

• Dual Advantage
• Medicare Advantage

Get Started Today

(By clicking this link, you will leave the Fidelis Care website.)


Telemedicine Visits With Network Providers

Fidelis Care also offers telemedicine visits with our network providers if they offer the service. Beginning in June 2021, regular cost shares apply for this type of telemedicine visit.


Your Health Information is Protected

The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule provides national standards to protect individuals’ medical records and other personal health information. The Privacy Rule applies to all forms of your protected health information, whether electronic, written, or oral. 

To learn more about HIPAA and your privacy rights, visit the U.S. Department of Health and Human ServicesBy clicking this link, you will leave the Fidelis Care website.