Welcome, Navigators!

Fidelis Care, a leading health insurer that serves all of New York State, offers free or low-cost comprehensive health coverage, including Medicaid Managed Care, Medicare Advantage, Child Health Plus, and plans available through NY State of Health, The Official Health Plan Marketplace

Fidelis Care also offers Managed Long Term Care products for adults who qualify for nursing home care, but are capable of staying safely in their own homes with the right care and support. 

Our Statewide network consists of more than 80,000 providers, and we serve more than 2.5 million children and adults in all 62 counties. 

Navigators continue to be a critical part of our success. Partners help Fidelis Care grow and share our services with all New Yorkers, regardless of their position, income, or situation. Fidelis Care is proud to be your partner, and we are here to help. 


You can submit your questions to Navigators@Fideliscare.org, and we will respond to your email within 24-48 hours.

Visit Us!

Find a Community Office near you.  

Member Resources

View and download documents for your Fidelis Care health plan. 

Renew Your Coverage

Questions about renewing health insurance? Fidelis Care can help.