9/26/2025
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Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in October 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Provider Office Hours – October 2025
Topic: Fidelis Care Tools & Resources Overview
When: Thursday, October 9th – 12PM – 1PM EST
Click here to register*
Topic: Fidelis Care and Wellcare - Quality Programs
When: Wednesday, October 15th – 10 AM – 11 AM EST
Click here to register*
Topic: Fidelis Care – Back to Basics
When: Thursday, October 23rd – 2 PM – 3 PM EST
Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
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The Fidelis Care Tools & Resources Overview session will include:
- How to Contact Provider Relations
- Navigating the Provider Portal
- Provider Portal Educational Resources
- Authorization Tools and Resources
- Provider Tip Sheets
- Forms and Applications
The Quality Office Hours session will include:
- Importance of Directory Information
- Quality Provider Web Page- New Tools!
- Data Submission for Gap Closure
- Medical Record Collection (Year-end)
- M365 & WellCare Provider Portal
- SuDS File Submission
- CPT II Coding
- Measure Specific Interventions for Compliance
- HbA1c and CBP
- KED
- Medication Adherence
- Path to 80% APV Compliance
- Barrier Busters
- Examples of Solutions to Drive Quality in Q4
The Back to Basics session will include:
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Restricted Recipient Overview
- Vendor Information
- Claims and Billing Information
- Access and Availability Standards
- Provider Tools & Resources
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.