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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care is committed to supporting continued access to telehealth services. Although Congress only authorized Medicare reimbursement for expanded telehealth services through September 30, 2025, Wellcare By Fidelis Care will extend coverage for Medicare telehealth benefits through 2026.
There will be no disruption in coverage to our Wellcare By Fidelis Care members or providers during 2025 and 2026. Providers should continue to offer and bill for telehealth visits as they normally would.
Wellcare By Fidelis Care’s Medicare plans have benefits aligned with the flexibilities that have been previously offered as supplemental benefits. As a result, even after the expiration of Medicare flexibilities, Fidelis Care members will continue to have access to certain covered benefits for telehealth services.
If you have additional questions or need assistance, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please visit Contact Your Designated Provider Relations Specialist.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Volume 10, Issue 1
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Volume 10, Issue 3
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.