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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Please note that the Fidelis Care QHCM/DRG Validation Department has relocated. Please discontinue use of the Rego Park, NY address for correspondence intended for our QHCM/DRG Team. Medical record submissions should be directed to the new address as follows:
Fidelis Care,
QHCM/DRG Validation Department,
One Court Square,
25-01 Jackson Avenue, LIC, NY 11101
As your partner in quality health care, Fidelis Care is committed to ensuring consistency and efficiency in claims processing and data collection. Please be aware that the Fidelis Care provider contract authorizes release of the member's medical records.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Volume 10, Issue 1
Volume 10, Issue 2
Volume 10, Issue 3
Volume 10, Issue 4
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.