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LATEST NEWS


Wednesday • Posted by Fidelis Care
LONG ISLAND CITY, NY (September 10, 2025) Fidelis Care, a statewide health plan with more than 2.4 million members in New York State and a Centene Corporation company, has opened the application process for its 2025 rural health grant program. The grants are aimed at supporting healthcare providers and community-based organizations that imagine and create innovative solutions to increase preventive care in rural communities across New York State. The application is available at fideliscare.org/rural-grant. The deadline to apply is October 3, 2025.
Tuesday • Posted by Provider Relations
Fidelis Care would like to inform providers of a significant development impacting COVID-19 vaccine access across New York State.
Last Week • Posted by Provider Relations
Fidelis Care is pleased to announce that a new Provider Bulletin is now available. The bulletin features updates on important initiatives and the latest news of interest to our provider community.
Last Week • Posted by Provider Relations
As part of an ongoing series, Fidelis Care will highlight some best practices we learn from our partners across the State in the interest of providing the best experience possible for our members.
Last Week • Posted by Provider Relations
The following sections of the Fidelis Care authorization grids have been updated effective October 1, 2025.
Last Week • Posted by Provider Relations
Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Provider Access Online

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Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

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Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.