Invitation to Fidelis Care’s September Provider Office Hours
9/3/2025
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Posted by Provider Relations
Fidelis Care will host two Provider Office Hours in September 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
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Provider Office Hours – September 2025
Topic: Quality Office Hours- Clinical Documentation Improvement
When: Wednesday, September 17th – 10AM – 11AM EST
Click here to register*
Topic: Fidelis Care – Back to Basics
When: Thursday, September 18th – 9AM – 10AM EST
Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
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The Quality Office Hours- Clinical Documentation Improvement session will include:
- Importance of Directory Information
- Quality Provider Web Page- New Tools!
- Clinical Documentation Improvement (CDI) Deep Dive
- Chart Review Guidelines
- Recommendations & Best Practices
- CPT II Coding for Gap Closure
The Back to Basics session will include:
- Important Updates/Information
- Product Portfolio
- Credentialing and Demographic Changes
- Authorization Requirements
- Restricted Recipient Overview
- Vendor Information
- Claims and Billing Information
- Access and Availability Standards
- Provider Tools & Resources
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please click the links above.