Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

Latest Provider Bulletin

 


Provider Bulletin Archives ➔


2025-Provider-Bulletin-Fall_image


LATEST NEWS


Earn a Medicare Peak Performance Incentive Bonus
8/16/2021 • Posted by Provider Relations

To ensure our Fidelis Care members receive important medical services by the end of 2021, Fidelis Care is offering a bonus to providers who deliver and appropriately document quality care to our members. The Peak Performance Program is part of Fidelis Care’s initiative to recognize providers who improve the overall health outcomes of our Medicare members during the measurement period of August 1, 2021 to December 31, 2021. Providers can potentially earn a bonus by scheduling appointments with members to address targeted measures, including:

  • Diabetes HbA1c<=9
  • Diabetes – Dilated Eye Exam
  • Colorectal Cancer Screen
  • Mammogram
  • Statin Therapy for Patients with Cardiovascular Disease
  • Diabetes Monitor Nephropathy
  • Care of Older Adult – Medication Review*
  • Care of Older Adult – Pain Assessment*

*Dual Eligible Special Needs Plan (DSNP) members only

Bonuses for the Peak Performance Program are triggered through the normal provider/plan submission of claims/encounters. We ask that you schedule and conduct an exam with the impacted members by December 31, 2021 to address the target measure(s). Upon completion of the examination, document care and diagnosis in the patient’s medical record and submit the claim/encounter containing all relevant ICD 10, CPT and/or CPT II codes by January 31, 2022.

Please note that some contracts are excluded from Peak Performance and additional conditions for eligibility to receive a Bonus under the Peak Performance Program may apply. Please contact your Provider Partnership Associate to confirm your inclusion in the program.

To download an informational flyer on the Peak Performance Program, please click here.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.