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LATEST NEWS


Planned Provider Access Online Enhancements – Autofill & Account Usernames
1/21/2022 • Posted by Provider Relations

Fidelis Care has planned enhancements to our secure Provider Access Online that may impact some users. At the provider portal login screen, users may have opted to have their username “autofill” by enabling the browser to remember previous account sign-ins. To protect the security of member data, the autofill function on the login screen of Provider Access Online will no longer be supported beginning in February 2022.

Please ensure you can recall or have safely stored active usernames you are utilizing to access the secure provider portal in order to avoid any issues logging in following the portal update.

 

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Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

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