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Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
To help protect sensitive information and meet New York requirements, we're adding multi-factor authentication (MFA) to the Wellcare and Fidelis Care provider portals. It's a quick, familiar verification step that makes signing in more secure while keeping the process simple.
Check out details about the upcoming login update.
Fidelis Care would like to remind providers of the upcoming change to Medicaid pharmacy benefits for phosphate binders used by dialysis patients.
Effective January 1, 2026, phosphate binder prescription drugs for New York Medicaid members utilizing dialysis will no longer be covered as a pharmacy benefit via NYRx, the Medicaid Pharmacy Program, and must be provided by the dialysis clinic as part of the bundled dialysis payment. See below for a list of Phosphate Binders:
For additional information, please see the following communications from the New York State Department of Health (NYSDOH)
Please Note: This notice does not apply to Child Health Plus, Essential Plan, and Qualified Health Plan members. Child Health Plus, Essential Plan, and Qualified Health Plan members will continue to receive their phosphate binders from the pharmacy benefit.
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Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
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