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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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Invitation to Fidelis Care’s October Provider Office Hours
9/26/2024 • Posted by Provider Relations

Office Hours



Fidelis Care will host three Provider Office Hours in October 2024. During the webinar, Fidelis Care staff will be available to share information, explain different resources, and answer your questions.










Provider Office Hours – October 2024



Topic: Back to Basics – Doing Business with Fidelis Care

When:  Thursday, October 10th – 9AM – 10AM EST

Click here to register*



 



Topic: Behavioral Health Overview

When:  Thursday, October 24th – 2PM – 3PM EST

Click here to register*



 



Topic: Fidelis Care and Wellcare Quality Programs

When:  Wednesday, October 30th – 10AM – 11AM EST

Click here to register*



 



*Attendance will be limited to the first 300 registrants for each session.




 




The Back to Basics session will include:




  • Important Updates/Information

  • Product Portfolio

  • Credentialing and Demographic Changes

  • Authorization Requirements

  • Vendor Information

  • Claims and Billing Information

  • Provider Tools & Resources



 



The Behavioral Health Overview session will include:




  • Provider Tools and Resources

  • Demographic Changes

  • HARP enrollment, H codes, HCBS & CORE

  • Care Management

  • Part 820 OASAS Residential Services Notifications

  • Children’s HCBS

  • Applied Behavioral Health Analysis (ABA)

  • Foster Care

  • Member Recruitment for Stakeholder Meetings

  • Tip Sheets and Resubmission Requirements



 



The Quality session will include:




  • Annual Preventative Visit (APV)/Member Without Visit (MWOV)

  • 2024 Peak Performance Program

  • 2024 Quality Boost Program

  • Medicare Focus- Triple-Weighted Measures

  • RxEffect

  • SuDS



 



Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please visit Contact Provider Relations on our website.



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To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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