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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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Upcoming Availity Live Training for Fidelis Care Providers
11/13/2024 • Posted by Provider Relations

Beginning Nov. 18, you can validate eligibility and benefits, submit claims, check claim status, submit authorizations, and access Fidelis Care payer resources via Availity Essentials.

Availity experts are hosting several live webinar sessions to help you get ready. Here’s a look ahead at what tools and functionality are coming, paired with live training to learn more. Space is limited, save your seat today!

 

  • Availity Essentials Introduction
    • Monday, Nov. 18 – 3 p.m. EST
    • Monday, Dec. 2 – 2 p.m. EST
  • Authorization Tools
    • Tuesday, Nov. 19 – 2 p.m. EST
    • Tuesday, Dec. 3 – 12:30 p.m. EST
  • Claim Submission
    • Wednesday, Nov. 20 – 11 a.m. EST
    • Wednesday, Dec. 4 – 12 p.m. EST
  • Claims Follow-up Tools
    • Thursday, Nov. 21 – 3:30 p.m. EST
    • Thursday, Dec. 5 – 1 p.m. EST
  • Risk & Quality Applications
    • Thursday, Nov. 21 – 11 a.m. EST
    • Tuesday, Dec. 3 – 10:30 a.m. EST

 

Please Note: You must be logged into your Availity Essentials account to register and attend live training. To register for an Essentials account, visit Register and Get Started with Availity Essentials

 

Enrolling for a provider webinar in the Availity Learning Center (ALC)     

  1. Log in to Availity Essentials.
  2. Select Help & Training > Get Trained.
  3. ALC opens in a new browser tab. If it does not, have the user check their browser settings to allow for pop-ups and redirects from apps.availity.com and availitylearning.learnupon.com.
  4. Select the Sessions tab.
  5. Select the View Course button next to the webinar.
  6. Select the Enroll button.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.