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Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care will host four Provider Office Hours in February 2025. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
Provider Office Hours – February 2025
Topic: Fidelis Care – Back to BasicsWhen: Thursday, February 13th – 12PM – 1PM ESTClick here to register*
Topic: Fidelis Care and Wellcare Quality ProgramsWhen: Wednesday, February 19th – 10AM – 11AM ESTClick here to register*
Topic: Fidelis Care Behavioral Health OverviewWhen: Wednesday, February 26th – 10AM – 11AM ESTClick here to register*
Topic: Utilization Management OverviewWhen: Thursday, February 27th – 2PM – 3PM ESTClick here to register*
*Attendance will be limited to the first 300 registrants for each session.
The Back to Basics session will include:
The Quality Office Hours – Quality Initiatives session will include:
The Behavioral Health session will include:
The Utilization Management sessions will include:
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Provider Partnership Associate. To find your designated representative, please visit Contact Provider Relations on our website.
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To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
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