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Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care will host three Provider Office Hours in January 2026. During the webinar, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
Provider Office Hours – January 2026
Topic: Fidelis Care – Back to Basics When: Thursday, January 8th – 9AM – 10AM EST Click here to register*
Topic: Fidelis Care and Wellcare Quality Programs When: Wednesday, January 21st – 10AM – 11AM EST Click here to register*
Topic: Claims and COB Overview When: Thursday, January 22nd – 2PM – 3PM EST Click here to register*
*Attendance will be limited to the first 300 registrants for each session.
The Back to Basics session will include:
The Claims sessions will include:
The Quality session will include:
Once you have registered, you will receive a confirmation email. If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist. To find your designated representative, please visit Contact Provider Relations or the Quality Information page on our website.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.