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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
We want to inform you that we are currently experiencing high call volumes in our Provider Contact Center, which are impacting wait times.
We understand the importance of timely support and appreciate your patience during this period. Please consider using the Fidelis Care Provider Portal or Availity which offer convenient self-service options including but not limited to: claim status, authorization status and member eligibility.
We will provide updates when available. Thank you for your understanding and continued partnership.
If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager. To find your designated representative, please click here.
Fidelis Care is proud to be your health care partner.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Volume 10, Issue 1
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.