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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


Invitation to Fidelis Care’s April Provider Office Hours
3/20/2026 • Posted by Provider Relations

Office Hours

Fidelis Care will host three Provider Office Hours in April 2026. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.

Provider Office Hours – April 2026

 

Topic: Fidelis Care – Back to Basics
When:  Thursday, April 9th – 12PM – 1PM EST
Click here to register*

 

Topic: Fidelis Care and WellCare Quality Programs
When:  Wednesday, April 15th – 10:00AM – 11:00AM EST
Click here to register*

 

Topic: Fidelis Care - Credentialing and Data Maintenance Overview
When:  Thursday, April 30th – 2PM – 3PM EST
Click here to register*

 

*Attendance will be limited to the first 300 registrants for each session.

 


The Back to Basics session will include:

  • Important Updates/Information
  • Product Portfolio
  • Credentialing and Demographic Changes
  • Authorization Requirements
  • Vendor Information
  • Claims and Billing Information
  • Provider Tools & Resources

 

The Quality Office Hours – Quality Initiatives session will include:

  • Importance of Directory Information
  • Quality Provider Web Page
  • New! HEDIS Measurement Toolkits Available
    • Adult Pocket Guide
    • Pediatric Pocket Guide
    • Quick Reference Guide
  • New! NPI Level Measure Opportunities for Prioritization
  • New! 2026 KED and TRC Measure Flyers
  • 2026 CoC+ Program
    • Wave #2 Appointment Agendas Available
  • 2026 Medicare Member Rewards Program

 

The Credentialing and Data Maintenance Overview session will include:

  • New Provider Credentialing
  • Provider Re-Credentialing
  • Importance of Accurate Directory Information
  • Provider Demographic Changes
  • Provider Tools and Resources

 

Once you have registered, you will receive a confirmation email.  If you have any questions, please contact your Fidelis Care Provider Engagement Account Manager or Quality Improvement Specialist. To find your designated representative, please click the links above.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.