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Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Fidelis Care would like to remind providers that it is appropriate to bill a problem‑oriented E&M on the same day as a surgical or preventive service when the issue is separate and significant. In these cases, correct use of modifier 25 and proper documentation are essential to ensure accurate reimbursement and to avoid duplicate payment for services not separately performed.
Key Rules
Documentation Must Show
Payment Policies
Assisting providers in staying abreast of the latest trends, policies, and studies.
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To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
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