Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Fidelis Care has released new functionality in Provider Access Online (provider portal), which allows a new user to request access to the provider portal directly through their Account Administrator. Request access to Provider Access Online to view the following information: • Patient Eligibility / Benefits • Claim Details • Submit Authorizations / Authorization Status • Download Provider-specific Documents • Provider Remittance Advices Your Account Administrator will assign the appropriate level of access based on your role. How do I submit an online request to my Account Administrator for access to Provider Access Online? Follow the steps below: Step 1: A new user opens the web address link to Fidelis Care’s Provider Access Online via this link: https://providers.fideliscare.org/Login
Step 2: A new user clicks the link: “Don’t have an account? Submit a request for access”. The new user searches for their Account Administrator by answering the questions and completes the required fields as prompted. Upon completion of the required fields, an email will be sent to the user’s Account Administrator to request access and setup of a new user account. The user will be notified by their Account Administrator via email when the new user account has been created and ready for logging in. If you have any questions, please contact the Fidelis Care Provider Call Center at 1-888-FIDELIS (1-888-343-3543).
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.
Access the Provider Attestation Statement and submit completion of training.
To submit prior authorization request types, use the Fidelis Care provider portal.
Submit claims electronically for faster processing and reimbursement.
Find information and links to external vendor authorizations and to internal resources.