Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
For providers who participated in the 2018 Medicaid Chart Review, you can find the supplemental diagnosis codes that Fidelis Care submitted to the New York State Department of Health by logging in to Provider Access Online (provider portal). Select the ‘File Downloads’ menu option and search for the document name that begins with “Medicaid Risk Adjustment – Supplemental Diagnosis Codes”, and then click Download. If you do not already have access to Fidelis Care’s provider portal, please contact the Provider Call Center at 1-888-FIDELIS (1-888-343-3547).
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Volume 10, Issue 1
Volume 10, Issue 2
Volume 10, Issue 3
Volume 10, Issue 4
Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.