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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


IMPORTANT UPDATE! Fidelis Care’s Secure Portals - System Outage
7/13/2020 • Posted by Provider Relations

Fidelis Care’s Secure Portals will be experiencing an outage this weekend. The Secure Portals (Member, Provider, Client, Broker, Web Enrollment) will be unavailable during the time period.

Effective Saturday 7/18 from 7am until Sunday 7/19 at 12am (EST), the portals will be offline due to planned maintenance. We’re sorry for the inconvenience. Thank you for your patience as we improve our web sites to serve you better.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.