Log in, register for an account, pay your bill, print ID cards, and more.
Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Beginning 11/20/2020, Fidelis Care will make a few changes to how we process and print our weekly provider checks. Changes include:
Checks will continue to be printed every Friday and mailed within 48 hours.
For your reference, a sample cover sheet and a sample check can be reviewed by clicking here.
An Easier Option: Electronic Funds Transfer (EFT)
Providers can have payments deposited directly into their bank account with Fidelis Care’s Electronic Funds Transfer (EFT) program.
Enrollment is available at fideliscare.org/Apps/eft/Default.aspx.
New EFT applications may take 3 to 4 weeks to process.
If you have any questions about the new check printing process or EFT enrollment, please call the Provider Call Center at 1-888-FIDELIS (1-888-343-3547). We are here to help.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.