IMPORTANT: 2020MY QARR/HEDIS Medical Record Review Requests are Now Available!
Fidelis Care is pleased to inform you that the medical record request letter and details for 2020MY HEDIS/QARR have been posted on our Provider Portal, Provider Access Online (PAO). Please review these materials and send the requested documentation to Fidelis Care or arrange for us to retrieve the records from your office as soon as possible.
Please notify any staff involved with Quality Management that these documents have been posted on PAO. If you have any questions, please call the Provider Call Center at 1-888-FIDELIS (1-888-343-3547).