Welcome, Providers!



IMPORTANT: 2020MY QARR/HEDIS Medical Record Review Requests are Now Available!
1/25/2021 • Posted by Provider Relations

Fidelis Care is pleased to inform you that the medical record request letter and details for 2020MY HEDIS/QARR have been posted on our Provider Portal, Provider Access Online (PAO).  Please review these materials and send the requested documentation to Fidelis Care or arrange for us to retrieve the records from your office as soon as possible. 

Please notify any staff involved with Quality Management that these documents have been posted on PAO. If you have any questions, please call the Provider Call Center at 1-888-FIDELIS (1-888-343-3547). 

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically with Fidelis Care.

Join Our Provider Network

Be part of the Fidelis Care mission. 

Provider Access Online

Verify member eligibility, check claims, and more.

Submit Authorization Requests

Utilization management systems available to submit authorization requests.