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Log into your account, view patient information, and more.
Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
The following sections of the Fidelis Care authorization grids have been updated effective August 1, 2021.
Authorization for Therapeutic Services has been amended on the Medicaid, Medicare, Essential Plan, and Metal Level Plan authorization grids as follows:
The following has been removed from the Medicaid, Medicare, Essential Plan, and Metal Level Plan authorization grids:
Authorization is required for G2010 and G2012.
Visit: Authorization Grids
COVID-19 UPDATE: Please refer to this link: Important Updates Regarding Coronavirus COVID-19, for authorization and coding guidelines related to the COVID-19 Pandemic.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.