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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

Latest Provider Bulletin

 


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LATEST NEWS


Attention Licensed Home Care Services and Fiscal Intermediary Agencies – Important Notice on Electronic Visit Verification (EVV)
12/16/2021 • Posted by Provider Relations

Fidelis Care has partnered with HHAeXchange to implement Electronic Visit Verification (EVV) for Personal Care Services, as part of the approach for the 21st Century Cures Act.

 

Providers: Save Time! Avoid Phone Calls or Faxes

  • Communicate with Fidelis Care directly with the linked HHAeXchange communication platform on Billing, Authorization Edits, Schedules, & Member Status Changes
  • Go directly to your HHAeXchange provider communication platform https://hhaexchange.com to communicate with Fidelis Directly.

 

Not Registered Yet? Time is Running Out!

 

Please note that this message is intended for Long Term Care Home Health Providers.

If you have additional questions:

HHAeXchange Provider Info Center

support@hhaexchange.com 

tel:855.400.4429


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission.