Welcome, Providers!



IMPORTANT UPDATE! Fidelis Care’s Secure Portals - System Outage
8/1/2022 • Posted by Provider Relations

Fidelis Care’s Secure Portals will be experiencing an outage this weekend. The Secure Portals (Member, Provider, and IVR Lookups) will be unavailable during the time period.

Effective Friday 8/5 from approximately 11pm until Sunday 8/7 at 12am (EST), the portals will be offline due to planned maintenance. We’re sorry for the inconvenience. Thank you for your patience as we improve our web sites to serve you better.




Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

Join Our Network

Apply to our provider network and become a part of the Fidelis Care mission.