IMPORTANT UPDATE! Fidelis Care’s Secure Portals - System Outage
Fidelis Care’s Secure Portals will be experiencing an outage this weekend. The Secure Portals (Member, Provider, and IVR Lookups) will be unavailable during the time period.
Effective Friday 8/5 from approximately 11pm until Sunday 8/7 at 12am (EST), the portals will be offline due to planned maintenance. We’re sorry for the inconvenience. Thank you for your patience as we improve our web sites to serve you better.