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Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.
Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.
Starting January 1, 2023, there will be a change in network pharmacies affecting Fidelis Care members in our Qualified Health Plans (QHP). Walgreens pharmacies will no longer be in the network for QHP members.
Providers are encouraged to talk to their patients currently receiving prescriptions from Walgreens about switching to an in-network pharmacy. Member notifications will be mailed to those impacted by this change.
Fidelis Care Qualified Health Plans continue to have a number of participating pharmacies in its network. A complete list of pharmacies can be found on Caremark.com.
If you have questions, please visit Caremark.com or call 855-465-0029.
Assisting providers in staying abreast of the latest trends, policies, and studies.
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Verify member eligibility or renewal status, check claims, send e-scripts, and more.
To submit prior authorization request types, use the Fidelis Care provider portal.
Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.
Apply to our network and become a part of the Fidelis Care mission.