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Welcome, Providers!

Stay informed about Fidelis Care policies and updates, and keep up to date on upcoming provider office hours and trainings.

Do you need assistance? Please visit our Contact Provider Relations page to find your designated Provider Relations Specialist.

 

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LATEST NEWS


Effective April 1, 2023: New MMIS Requirement for LCSW, LMHC, and LMFT Providers
3/8/2023 • Posted by Provider Relations

Effective April 1, 2023, Fidelis will reimburse Licensed Clinical Social Workers (LCSWs), Licensed Mental Health Counselors (LMHCs), and Licensed Marriage and Family Therapists (LMFTs) in private practice settings.

 

In order to render services to Medicaid Managed members and receive reimbursement, LCSWs, LMHCs, and LMFTs must be enrolled with the NYS Medicaid FFS program and meet the NYS MMIS requirements.  All claims will be denied if the MMIS requirement is not met by April 1, 2023. 

 

This new requirement applies to providers servicing members enrolled in Fidelis Care Managed Care Plans, Health and Recovery Plans (HARP), Child Health Plus (CHP), and Managed Long Term Care Plans (LTC).

 

Information regarding how to enroll as a Medicaid provider, after choosing the appropriate provider type (Individual Billing Medicaid provider or Ordering, Prescribing, Referring, Attending (OPRA) provider), is available on the eMedNY “Provider Enrollment and Maintenance” web page, located at: https://www.emedny.org/info/ProviderEnrollment/index.aspx.

 

Questions and Additional Information:

Providers may check their enrollment status by reviewing the Medicaid Pended Provider Listing found here:

https://www.emedny.org/info/ProviderEnrollment/ManagedCareNetwork/index.aspx

Questions regarding the enrollment process, your enrollment status, or what you need to do to enroll, please contact providerenrollment@health.ny.gov or call the eMedNY Call Center at 1-800-343-9000.


Provider Bulletin Archives

Assisting providers in staying abreast of the latest trends, policies, and studies.

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

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