Welcome, Providers!



Find Your Designated Fidelis Care Provider Relations Specialist
3/17/2023 • Posted by Provider Relations

The Fidelis Care Provider Relations Department is committed to building strong and lasting relationships with our providers and their staff.  To foster this partnership, we have assigned a Provider Relations Specialist to communicate important information and provide support to our providers. If you do not know the name of your specialist, please visit our new Contact Your Designated Provider Relations Specialist web page.

From this page, you can identify your assigned Specialist by using the regional drop-down menus. If you are unable to determine the identity of your Specialist, please email the Contact_PR@fideliscare.org mailbox, and a Provider Relations team member will connect you with your dedicated Specialist.

Thank you for partnering with Fidelis Care and we look forward to supporting you and your staff!




Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

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Provider Access Online

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Utilization Management (UM)

Find information and links to external vendor authorization programs as well as links to internal Fidelis Care prior authorization resources.

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