Prior Authorization Status is Available on Provider Access Online!
9/6/2018
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Posted by Provider Relations
As you know, prior authorizations can be requested online via Provider Access Online (Fidelis Care’s secure provider portal).
Did you know you can also check the status of authorizations using the provider portal? With this option, you no longer have to call in to check the status.
Log in to Provider Access Online (The Provider Portal) at your own convenience. The system can be accessed at any time, 24 hours a day, 7 days a week!
To get started with checking your prior authorization status online:
1. Log in: Provider Access Online*
2. Download: Provider User Guide – Checking Authorizations Status
Authorizations Status – starts on Page 14
*If you do not have a Provider Access Online user account established, and if you need assistance with setting up an account, please contact the Provider Call Center at 1-888-FIDELIS (1-888-343-3547) and a representative will be glad to assist you.